FaxPress Plus Administration

Other Related Topics...

This chapter provides a brief summary of each of the Administration view’s folders, with cross references to other sections and chapters containing more detailed information.

To access the Administration view’s folders, you must be logged in as Administrator, or as a user with Administrator privileges. For information on logging into FaxPress Plus and the Administrator mailbox, see FaxPress Plus Introduction.

Unaddressed Faxes

Users & Groups

Expand this branch to display the Groups and Users configured for this server. To add, delete or configure a user or group, right-click on a user or group and select Add, Delete or Properties. You can also add a user by right clicking on the Users folder itself and selecting Add User. Refer to Creating and Configuring FaxPress Premier Groups for more information.

System & Diagnostics

The System & Diagnostics folder contains the System Information folder and the Trace Management folder.

The System Information folder displays the Premier’s Windows system settings: System Name, Serial Number, IP Address, MAC Address Available Disk Space, etc. The System Information folder also allows you to change the Premier’s IP Address, shut it down, reboot it, or reset the fax board.

The Trace Management folder allows you to enable trace information on the Premier’s services to be recorded, retrieved, or sent to Castelle tech support for analysis. See Using the System Information Functions for information.

Embedded Services

The Premier’s Embedded Services include the Fax Archive, System Backup, Email Gateway, System Restore, Active Directory, DropFax, eCopy Connector and Xerox Interface services. See FaxPress Premier Email Gateways Guide, Enabling the FaxPress server’s Backup service during the server setup process allows you to make sure user files and data are protected, and can be easily restored using the Premier’s Restore utility in case any unexpected system damage or failure should occur. , Using the Active Directory Synchronizer, Activating the Premier Archive Service,  Other Related Topics... and FaxPress Premier and Xerox Integration for detailed information on the FaxPress Premier’s embedded services.

Drop Directory

Drop Directory, the Premier’s production faxing application allows third-party applications to access the Drop Directory to send outgoing faxes and retrieve incoming faxes. See Production Faxing: Drop Directory and the DropFax Service.

Logged In Users

Opening this folder displays all users currently logged into the FaxPress Premier server.

Transaction Logs

The Transaction Logs folder, allowing you to view and manage the FaxPress Premier transaction log files, contains two subfolders: Received Logs and Transmitted Logs. To configure these logs, click on them, or right-click on them and select Set Filter. The transaction logs can be saved as either .txt or .csv files, and can also be printed. Only FaxPress users with Administrator privilege can manage (View, Edit, or Delete) the transaction logs. Refer to Managing Transaction Logs.

Fax Reports

FaxPress Premier Fax Report, a convenient, user-friendly presentation tool for the Premier's operations, generates the Premier's fax transaction log information in a variety of report formats. See About FaxPress Premier Fax Reporting.

Internet Fax

Internet faxing is sending a fax over the internet to a remote fax machine, which then uses phone lines at its own location to send your fax at a lower cost. Refer to Castelle Internet Faxing (CIF).

Billback Code Table

The FaxPress Premier administrator can require users to implement a bill back code when sending a fax, and also specify the bill back codes that must be used. The Billback Code Table folder is where you define your codes. Refer to Defining Bill Back Codes.

Software Activation Key

The Software Activation Key directory allows you to activate your FaxPress 4.0 software. Refer to Activating the FaxPress Premier Software for more information.

Approval

The Approval folder allows you to define fax approval requirements for individual users and grant approver status to specific FaxPress Premier users. Approval requirements are based on telephone access: local, long distance or international phone numbers. Approvers are designated by their level of access privileges. Refer to Configuring Fax Approval.

Fax Lines

The Fax Lines directory displays all fax lines and the status, line direction, and routing type information regarding each. Right-clicking and selecting Properties on the fax lines displayed in this folder allow you to configure your fax lines. Refer to Configuring Fax Lines. Fax Lines can also be configured from the Server Properties’ Fax Line Settings tab. See Line Settings for additional information.

Carbon Copy User

The Carbon Copy User function allows a primary user to specify additional users who will receive copies of all incoming faxes, outgoing faxes, or both. See Using the Carbon Copy Feature.

Corporate Cover Pages

The FaxPress Premier can attach a corporate or personal, default or customized cover page as the first page to an outgoing fax. Typically, a cover page contains recipient and sender information. The Corporate Cover Pages folder contains default cover pages available to all users. See Creating Cover Pages with Microsoft Word.

Corporate Phone Books

Corporate phone books used by all your FaxPress Premier users are created in this directory. Corporate phone books can be either native or external phonebooks. Only the FaxPress Premier Administrator or a user with Operator privilege can edit the corporate phone book. Refer to Contacts and Phone Books .

Fax Archive

Recycled Users

Similar to the Recycle Bin in Windows, users deleted from FaxPress Plus or Active Directory end up in the Recycled Users folder.

Users deleted through Active Directory will be shown by their GUID.